Returns

We are happy to provide a refund or store credit on any items purchased from us within 30 days, provided the item is returned to us unopened and unused.

Please be advised that prior authorisation is required on all returns. Any return sent to us without return authorisation cannot be accepted. Return acceptance is at the sole discretion of jane iredale.

To request a return please complete the below form. We will then get back to you with return authorisation with further instructions on how to return your item.

Returns are only accepted when purchased from www.janeiredale.com.au 

Return Request Form